Our Goal

When our team began working together we couldn’t have been a more diverse group of people, but we all had one thing in common: we wanted to work in the best Raleigh Hair Salon and we wanted to see a big change in the beauty industry. As someone who is not a stylist, I explained to the staff how nerve-wracking going to a hair salon can be!

 

My salon visits in the past had been scary, confusing, and even, dare I say, traumatic. “What if they cut my hair too short?”, “what if they don’t quite understand what I want?”, “what if I go home and I can’t remotely recreate what they did and I look like a giant poodle for the next 6-8 weeks?” Any of these sound familiar?

 

I’m going to venture out and say at least one of those rang true. We’ve all had bad haircuts, most of us have had a hair coloring experience that left us in tears, most of us have had mornings where we have completely understood why Britney Spears broke down and shaved her head back in 2007.

 

When I told the stylists how awful and perplexing it can be as a client, they were all shocked! They thought, “why would someone cut too much of your hair off?” and “why would someone color your hair a completely different color than what you asked for?”. So, what reasons did we come up with for why these things happen? Poor client consultation, lack of effective communication, and overpromising results.